World's Best Portable Massager • Free Worldwide Shipping • 60 Day Guarantee

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Shipping

COVID SHIPPING?
Currently, there are major shipping delays worldwide due to COVID-19. We are working closely with our shipping carriers to ensure we can get your package to you as soon possible!

HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP OUT?
Please allow up to 2-5 business day for your to be processed and fully shipped out. Rest assured, all your orders are carefully and thoroughly inspected/quality checked before shipped out to ensure the functionality of the item. Once it has been shipped, you will be notified via email with your tracking information.

Please note that during holiday periods, the shipping couriers can face unexpected delays that may cause a further delay that may exceed our above expected delivery times. Should this rare occasion occur, all customers will be notified of the new expected time of delivery via email. Rest assured we have 24/7 help desk tom keep you in constant loop of your order. Just shoot us an email at support@mr-needs.com

DO YOU SHIP TO P.O. BOXES?
Most times can be delivered to P.O. Boxes, however, there are some size limitations.

CAN I CANCEL OR CHANGE MY ORDER?
For changing of orders. We allow up to to 24 hours from the date your order has been placed to change your orders. For Order Cancellation/Refund, our team will charge a 12% fee on your total order for the payment processing and currency conversion fees.

HOW DO I TRACK MY ORDER?
You may track your order at anytime through our order tracking page. When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! 

WHAT SHOULD I DO IF THE TRACKING PAGE SHOWS MY ITEM WAS DELIVERED, BUT I NEVER RECEIVED IT?
We apologise for the the trouble. We always Recommend checking around your property or with the neighbours to ensure your package was not misplaced. If after checking and you were still unable to recover your packages, please contact your local post office and provide them with your tracking number. Please contact us at support@mr-needs.com- if you need further assistance not this matter and we will provide the best solution that we can

WHERE DO YOU SHIP FROM?
We are located in the United States - however, we have warehouses worldwide. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.

Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.

 

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